La gestion des conflits avec son équipe et ses patients

June 7, 2021
05:00 PM - 07:00 PM CEST (Europe/Paris)

Organized by

Polyvalence

Conference Webinar Management, organization, marketing

Une bonne communication interpersonnelle est indispensable pour développer et maintenir des relations positives avec votre équipe et vos patients. Cependant les conflits peuvent survenir. Et c’est souvent dans les situations difficiles que les mots et les attitudes nous manquent le plus.

Objectifs :

Développer des attitudes pour prévenir les conflits.
Identifier les différents types de conflits.
Mettre en œuvre des stratégies et mode d’intervention pour résoudre un conflit.

Links and documents

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Speakers

Christelle CAUCHOIS

Communicator

2 events

Contact

Nathalie Foulon

02 49 49 30 22 Send a message

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